About us
Little Treasures is a truly local business, established in 1995 in Cranleigh by Jackie and Mark Reed and operating within the Cranleigh, Godalming, Guildford, Woking and all surrounding villages.
In 1995 we were looking for a potential business idea to enable Jackie to work from home after the birth of our second child. Faced with the endless chores of cleaning and ironing we explored the domestic services market.
We noticed that most domestic cleaning companies operated 'van-type- operations whereby a couple of ladies in uniform turned up and blitzed your home. The next visit brought two different ladies, depending on who the company had available that day.
We felt that if we were to have a cleaning service ourselves we would want to meet the person(s) who would be coming into our home in advance and would hope that they would be the same person each time so that we could get to know them and they would understand about what we expected, our standards etc. For people who are out at work all day and handing a key over to allow access, knowing exactly who would be going into your home seemed to us very important.
The idea of Little Treasures was born out of the vision for a cleaning and ironing service that offered clients the opportunity to meet their worker in advance and allow both parties to choose each other, to discuss client's individual needs and to build a relationship of trust.
The business has grown steadily over the last 12 years or so and Little Treasures is now the natural choice for anyone looking for a quality and reliable service at an affordable price. We don't have expensive high-street premises and whilst we do advertise regularly, many of our new clients come from referrals from other satisfied clients.
We still have a few clients that joined us back in 1995 and overall the majority of our clients are very loyal and do stay with us for many years. Some clients' leave and come back or change the hours or type of service over time as their needs and circumstances change.
One of the great strengths of our business is the quality of the workers that we offer to you. Our vetting procedures are rigerous of course but as with our clients, we do benefit from terrific loyalty from our workers. Jackie spends a lot of time talking to them and understanding their needs and work/life pressures. We try to be flexible with the work we offer them but most of all we encourage good communication with their client(s) to avoid ever letting someone down and asking for feedback about their work so that we can be sure that all clients are happy.
So whether you are a potential client or looking for a little part-time work, why not come and join LITTLE TREASURES?
Little Treasures Domestic Services
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